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SUPPORT.md

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Support

Netra Kernel is specialized systems software. Community support is provided on a best-effort basis through GitHub Issues.

Use the issue templates for:

  • reproducible compiler or runtime defects;
  • incorrect contract, schema, or profile behavior;
  • a bounded kernel/tactic proposal;
  • documentation or build-tool problems.

Include the repository revision, target architecture, ROCm version, exact command, complete contract/profile, and sanitized logs. For performance reports, include raw repeated samples and the baseline measured under the same configuration.

The project cannot provide checkpoints, private tensor captures, access to MI350X hardware, or support for unlisted GPU targets. Unsupported shapes and contracts are expected to use their declared framework fallback.

Security issues must follow SECURITY.md, not the public tracker.