Skip to content

Commit ed1db41

Browse files
Sumanth Kanakalaclaude
andcommitted
docs(messaging): document sending IPs and opportunistic TLS
Add epilot's outbound sending IP addresses (54.240.88.116, 54.240.88.117) with allowlisting guidance to prevent rejected/bounced emails, and clarify that AWS SES uses opportunistic TLS for transport security. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
1 parent bd15a50 commit ed1db41

1 file changed

Lines changed: 14 additions & 1 deletion

File tree

‎docs/messaging/email-settings.md‎

Lines changed: 14 additions & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -60,7 +60,20 @@ Per [AWS SES best practices](https://docs.aws.amazon.com/ses/latest/dg/mail-from
6060

6161
### Transport Security
6262

63-
All emails are transmitted over TLS by default via AWS SES, protecting message contents in transit.
63+
By default, AWS SES uses **opportunistic TLS** when sending email. This means SES attempts to establish a secure TLS connection with the receiving mail server and, if the server advertises TLS support, delivers the message encrypted -- protecting its contents in transit.
64+
65+
If the receiving server does not support TLS, the message is still delivered, but over an unencrypted connection rather than being dropped. This prioritizes deliverability: emails always reach their destination, and they are encrypted whenever the recipient's server allows it.
66+
67+
### Sending IP Addresses
68+
69+
epilot sends outbound email through the following dedicated IP addresses:
70+
71+
| IP Address |
72+
|------------|
73+
| `54.240.88.116` |
74+
| `54.240.88.117` |
75+
76+
If your organization (or a recipient's mail server) enforces IP-based filtering, allowlist these addresses to ensure emails sent from epilot are accepted. Mail servers that only permit known senders may otherwise reject or bounce messages originating from unrecognized IPs.
6477

6578
### Attachment Scanning
6679

0 commit comments

Comments
 (0)