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Utility.Networking.WebSocketException: Exception of type 'Utility.Networking.WebSocketException' was thrown. #10270
Description
Sentry Issue: UNITY-EXPLORER-QBC
Utility.Networking.WebSocketException: Exception of type 'Utility.Networking.WebSocketException' was thrown.
File "C:/workspace/workspace/p/Explorer/Assets/DCL/Infrastructure/Utility/Networking/DCLWebSocket.cs", line 123, in ConnectAsync
File "C:/workspace/workspace/p/Explorer/Assets/DCL/Infrastructure/CrdtEcsBridge/JsModulesImplementation/ClientWebSocketApiImplementation.cs", line 59, in ConnectAsync
File "C:/workspace/workspace/p/Explorer/Assets/DCL/Infrastructure/Utility/Networking/DCLWebSocket.cs", line 123, in ConnectAsync
File "SceneRunner.Scene.cpp", line 10250, in ReportAndRethrowExceptionAsync
File "SceneRuntime__1.cpp", line 7126, in ConnectAsync
...
(74 additional frame(s) were not displayed)
This issue was automatically created by Sentry via Explorer Alpha Github Issue Creation
Activity
github-actions commentedon Sep 25, 2026
Automated Triage
Reasoning: This is a WebSocket connection exception in the networking infrastructure (DCLWebSocket.ConnectAsync), which is classified as a Primary category feature under Stability & Crashes. The exception is being caught in production by Sentry, indicating real user impact. While the scope of affected users isn't fully specified, WebSocket connection failures typically affect a subset of users (potentially dependent on network conditions or region) rather than all users. The platform remains partially functional for other users, meeting SEV-2 criteria.
Labels applied: bug, 1-high
Auto-triaged. If labels are incorrect, update issue triage categories or severity policy and re-run triage.
github-actions commentedon Sep 25, 2026
This is a duplicate of #10103, which is tracking all WebSocketException issues as they're reported from Sentry.
Please follow #10103 for updates on this issue.
github-actions commentedon Sep 25, 2026
Automated Triage
Reasoning: This WebSocket exception occurs in core infrastructure used for client connectivity (CRDT bridge). A failure here can prevent users from connecting to the world or cause intermittent disconnections. As a Primary category crash/networking issue affecting some users while the platform partially works, this meets SEV-2 criteria. The duplicate label indicates this has been reported multiple times.
Labels applied: bug, 1-high, duplicate, sentry
Auto-triaged. If labels are incorrect, update issue triage categories or severity policy and re-run triage.