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[QA] Explorer | Slow startup — login screen and loading progress bar take excessive time #10273

Description

@decentraland-bot

Build version

v0.182.0-alpha-dev-d47a846

Issue Description

The Explorer takes an unusually long time to display the login screen and to complete world loading on startup. Reported by multiple users during a team meeting (reproduction index: 8/10).

Two major bottlenecks identified from the log:

Stage transition Duration
Feature flags → Init / AuthenticationScreenShowing ~35 seconds
ProfileLoading → LandscapeLoading ~7 seconds (normal)
First scene start → GlobalPXsLoading / Completed ~49 seconds
Total (engine init → Completed) ~100 seconds

STR (Steps to Reproduce)

  1. Launch the Explorer on Windows
  2. Measure time until login screen appears
  3. Log in and measure time until Genesis Plaza loads
  4. Observe time until other users appear

Expected Result

Login screen should appear within a few seconds of launch; world loading should complete in a reasonable time.

Actual Result with evidence

Login screen takes ~35 seconds to appear. Total startup-to-ready time exceeds ~100 seconds.

Log timestamps:

20:51:14 — Feature flags logged
20:51:49 — Init / AuthenticationScreenShowing  (+35s gap)
20:51:50 — Existing account logged in
20:51:55 — ProfileLoading
20:51:56 — PlayerAvatarLoading
20:51:57 — LandscapeLoading / PlayerTeleporting
20:51:59 — Scene (-3,-2) load began
20:52:05 — Scene (-3,-2) loaded  (+6s)
20:52:54 — GlobalPXsLoading → Completed  (+49s from scene start)

Reproduction

Intermittent (8/10 reproduction index, reported by multiple users)

Operative system and additional Notes

  • OS: Windows 11 (10.0.26200)
  • Device: MSI Katana 15 B12VGK
  • CPU: 12th Gen Intel Core i7-12650H (16 cores, 2688 MHz)
  • RAM: 16 GB
  • GPU: NVIDIA GeForce RTX 4070 Laptop GPU (8 GB VRAM) — hardware is well above minimum specs, slowness is not hardware-bound
  • Unity Version: 6000.5.9f1

Note: ObjectDisposedException in SidebarController visible in the log is shutdown-only noise, unrelated to startup performance.


Reported by a user (relayed by Ludmila F.)

Requested by Ludmila Fantaniella (<@U05U49AQEDB>)

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    1-highHigh severity issuesWindows OnlyIssue only happens on Windows buildsbugSomething isn't workingnewIssues to triageperformanceqa-teamIssues created and validated by the QA team

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